Frequently Asked Questions

Everything you need to know about the revolutionary hybrid cookware.

What exactly is hybrid cookware?

Hybrid cookware combines the performance of stainless steel with the convenience of non-stick. Our patented laser-etched hexagon design allows you to sear like a pro while remaining easy to clean.

Is HexClad cookware dishwasher safe?

Yes, our cookware is 100% dishwasher safe. However, we recommend hand washing with warm soapy water to maintain the aesthetic finish of your pans over the long term.

Do you offer a lifetime warranty?

Absolutely. We stand behind our quality with a lifetime warranty against manufacturer defects. If your cookware doesn't perform as promised, we will make it right.

Can I use metal utensils with HexClad pans?

Yes, you can. The stainless steel peaks in our hybrid design protect the non-stick valleys, making our pans resistant to scratches from metal spatulas, whisks, and spoons.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.

Are HexClad products PFOA-free?

Yes, all HexClad cookware is PFOA-free. We use a high-quality non-stick coating that is safe, non-toxic, and reinforced with diamond dust for added durability.